Low Income Weatherization Program Management and Energy Auditing Solutions

State Weatherization Programs

Learn how Maryland doubled completed units without increasing staff

Hancock's low income solution for the weatherization assistance program (WAP) and the integrated energy audit app HEAWAP_Online_Hancock.pngT are being used today by more than a quarter of the states who run the Department of Energy weatherization program and by hundreds of community action agencies.

The system delivers an ecosystem for state program managers, community action agencies and contractors to enforce data uniformity and integrity, enhance productivity and create a real-time transparency into all program-related activity across a weatherization network.

  • img1Hancock Low Income has processed more than 200,000 weatherization assistance projects
  • Easy-to-use energy modeling and data collection tool
  • Federal and Utility compliance
    • Electronic signatures
    • ASHRAE 62.2-2013 calculator
    • DOE Quality Control Inspections
    • Energy modeling for single family and mobile homes
  • Innovative mobile technology that operates offline
  • Built to the Department of Energy’s latest specifications
Click to Download State of Maryland Case Study Now

Community Action Agencies

Read a case study to learn what it's like for an agency to adopt the Hancock Software platform

More than 250 Community Action Agencies use Hancock Software to:

  • img1Replace paper with electronic data collection on mobile apps
  • E­-sign, calculate ASHRAE 62.2-2013, capture photos and use HEAT, a DOE approved energy audit tool
  • Enforce accurate and efficient data collection
  • Create work orders
  • Streamline inventory tracking
  • Perform quality control inspections on mobile devices
  • Manage federal and utility contracts
  • Track results of state inspections
  • Report on funding source activity
Click to Download Baltimore Case Study Now


Watch this 6-minute demo to learn about Hancock offers mobile and cloud software solutions for low and moderate income programs

Low income programs represent the smallest percentage of demand side management expenditures, yet these programs are among the most complex to manage. Hancock's low income solution can be used to track middle and low income utility programs and reduce administrative overhead by half.

  1. Increase the utility’s management and oversight across low ­income implementation partners.
  2. Automate communication and ease reporting requirements between partners and program managers.
  3. Increase customer education about energy savings, air quality and health and safety.
  4. Introduce innovative tools to the market -- centralized management portal, mobile homeowner questionnaires, embedded energy modeling -- and analyze administrative and labor cost savings.
  5. Increase the success rate of post­ inspections and monitor trade ally performance in realtime.
  6. Engage low income applicants and shorten the application to reimbursement time.
Click to Watch a 6 Minute Demo

Low Income Heating and Energy Assistance Programs (LIHEAP)

Read how the state of Louisiana eliminated virtually all errors by moving to a centralized LIHEAP system

Hancock’s LIHEAP solution is a complete, web­based system that enables state offices to administer its Low Income Heating and Energy Assistance Program (LIHEAP). Community action agencies, grantees and other non­profit organizations use this system to securely manage all aspects of the LIHEAP program from client intake through processing of payments.

LIHEAP Online’s capabilities include:

  • Client intake processing and quick search of client records.
  • Tracking and maintenance of household demographic and income information
  • Tracking and maintenance of client payment history
  • Tracking receipt of required and outstanding documents.
  • Automated client eligibility determination.
  • Agency administration fee calculation and invoicing
  • Fuel vendor payment request tracking and reporting
  • Budget and balance tracking to prevent overspending
  • Pre­built and ad hoc reports, such as client management reports, incomplete applicant reports, etc
  • All required DHHS reports, including statistical reporting
Click to Download LIHEAP Case Study Now